Where We Ship for Free
Under Dash's service standards, customers pay no charge for standard U.S. shipping; delivery from Dash is limited to valid United States addresses.
Tracking Information and Address Changes
As part of this published policy, after dispatch, Dash supplies tracking information through the customer's checkout contact channel, and address details should be checked at checkout, and later corrections remain subject to the order's fulfillment status, which is the stated customer standard.
Help With a Shipment
For consistent order handling, contact Dash if tracking shows a problem or an order arrives damaged, defective, incomplete, or incorrect; accordingly, the merchant covers authorized reshipment or return freight for a qualifying delivery or product problem, and this rule governs the applicable process.
Fulfillment Timeline
As part of this published policy, the usual order-processing period is 1-2 business days, and estimated carrier transit after shipment is 4-6 business days and can be affected by weather, carrier disruption, peak periods, address issues, or events outside reasonable control.
Merchant Information
Business name: Dash
Trade name: Dash
Email: Support@bydsah.shop
Phone: 6413303512
Physical address: 17 Holland St, Lewiston, Maine, 04240, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York)